Apple is reportedly investigating complaints about screen flickering affecting two Apple Watch models running watchOS 10.
According to the report, the California-based company is asking Apple Authorized Service Providers to refrain from repairing Apple Watch Series 9 and Apple Watch Ultra 2 models and will ensure affected models are updated to the latest version. He called on customers to do so.
Apple is expected to release watchOS 10. 1, the first significant software update for its smartwatch operating system since September.
However, it is unclear whether this update will resolve the flickering issue.
Apple on Wednesday issued an internal service memo to Apple Authorized Service Providers regarding an issue affecting some of his Apple Watch models that causes the screen to briefly flicker or pulsate, MacRumors reports.
He said he was investigating. The issue appears to be related to the smartwatch’s always-on mode, but it’s not clear which models are affected. Users of the latest models (Apple Watch Series 9 and Apple Watch Ultra 2) appear to be affected by this issue, according to user reports on Reddit and Apple’s community forums.
One user says the Watch Ultra 2’s screen flickers when the wearer raises their wrist, and another user says the problem occurs when the smartwatch has a timer running and the Modular Ultra watch face is used.
I’m saying it will happen. Another user in the same thread on Reddit complains that some complications on his Apple Watch Ultra 2 flash pink when he raises his wrist. Another user said that the replacement watch provided by Apple did not resolve the issue.
On Apple’s community forums, two users complained that the same issue occurs when they wake up the watch by lifting the screen on their Apple Watch Series 9. Meanwhile, the recently rolled out watchOS 10.1 Beta 3 update appears to resolve the issue for one user in the Reddit thread.
MacRumors reports that Apple is asking Apple Authorized Service Providers to refrain from repairing affected Apple Watch models and encourage users to update their devices to a future software version to ensure that the issue is in the software. suggests that they are related. However, it is currently unclear whether the update to watchOS 10. 1, scheduled to be released next week, will fix the screen flickering issue on affected Apple Watch models.